Privacy Policy

What This Policy Covers

This policy explains the types of information that may be collected when you visit or interact with the briarwickle.com website. It sets out the basis on which such information is used, how long it may be retained, and what choices you have in relation to it.

This policy applies only to the briarwickle.com website. It does not apply to any third-party websites that may be linked from this site. If you follow a link to another website, the privacy practices of that site will govern what happens to your information.

Information Collected Through This Website

Enquiry Submissions

If you use the contact form on the Reach Us page, your message is sent via your own email application to the Briarwickle support team. The information you include in that message — such as your name, email address, and the content of your enquiry — is received by the support team and used to respond to you. The form itself does not store or transmit data through a server operated by this website; the transmission is handled entirely by your own email client.

Website Usage Information

Like most websites, briarwickle.com may generate standard server logs when pages are accessed. These logs can include information such as the type of browser used, the page requested, and the time of the request. This information is used for operational and diagnostic purposes. The site operator can clarify the specific logging configuration in place if you contact them directly.

Cookies

The briarwickle.com website is a static informational site. It does not set analytical, advertising, or tracking cookies. If the site uses any session-related browser storage for operational reasons, this is limited to what is strictly necessary for the site to function. You should review your browser settings if you wish to manage or inspect cookies set during your visit.

How Information Is Used

Information received through enquiry submissions is used only to respond to the enquiry and to communicate the next steps available. It is not used for marketing purposes, profiling, or sharing with unrelated third parties.

Server log information, where collected, is used for the operational maintenance of the website and is not cross-referenced with personally identifying information unless an operational or security matter requires it.

Sharing of Information

Briarwickle Systems Ltd does not sell or rent information about website visitors. Information collected through this website is not shared with third parties for commercial purposes.

Where service providers assist with the operation of this website — such as hosting providers — they may have access to operational data in the course of providing those services. The site operator can provide further detail on the arrangements in place if you contact them.

Retention

Enquiry emails received by the support team are retained for the period necessary to address the enquiry and for a reasonable period thereafter, consistent with ordinary business correspondence practices. Server logs, where maintained, are retained for a limited operational period. If you would like to know more about the specific retention periods in place, please contact the team directly.

Your Rights

Depending on your location and the applicable legal framework, you may have rights in relation to information held about you, including rights to access, correction, or erasure. This site is operated from the United Kingdom. If you wish to exercise any rights you believe you hold in relation to information about you, please contact the team using the details below. The team will respond to your request as promptly as reasonably practicable.

This policy does not constitute legal advice about the rights available to you under any specific legal framework. If you have specific concerns, you may wish to seek independent advice.

Changes to This Policy

This policy may be updated from time to time to reflect changes to the website or to applicable practices. Updates will be published on this page. We recommend reviewing this page periodically if you visit the site regularly.

Contact

If you have questions about this privacy policy or about how your information is handled, you can contact the team at:

Briarwickle Systems Ltd
14 Fenhurst Walk
Bristol, BS1 4RQ
United Kingdom

Email: [email protected]

See also: Terms of Use